Privacy policy

Privacy Policy – The North Poppy
Effective Date: 23/01/26

At The North Poppy, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with us.

We collect only the information necessary to provide our products and services, including your name, email address, phone number, delivery address, and payment details. For subscriptions, we may also store billing information to process recurring payments.

Your information is used solely to process and fulfill orders, communicate important updates about your order or our services, and improve your experience with The North Poppy. We may also use your email address to send occasional newsletters or updates if you have opted in. You can unsubscribe at any time.

We do not sell, trade, or rent your personal information to third parties. Personal data may be shared with trusted service providers involved in fulfilling orders, such as delivery companies or payment processors, but only to the extent necessary to complete your order.

We take reasonable steps to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no online platform can guarantee absolute security, so we ask you to use caution when sharing sensitive information online.

Cookies and similar technologies may be used on our website to improve functionality and user experience. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly if you do.

You have the right to access, correct, or request deletion of your personal data held by The North Poppy. To do so, please contact us at info@thenorthpoppy.com.

By using our website or placing an order, you consent to the collection and use of your information as outlined in this Privacy Policy. We may update this policy from time to time, and any changes will be posted on this page with a revised effective date.

If you have questions about how we handle your personal information, please contact us at info@thenorthpoppy.com.